ARP Research – Privacy Policy

Privacy Policy

1. What information do we collect?

We may collect, store and use the following kinds of personal data:

  • information about your computer and about your visits to and use of this website, such as your IP address, geographical location, browser type, referral source, length of visit and number of page views;
  • information relating to any survey administration on this website, including file uploads
  • Information that you provide to us for the purpose of completing a survey
  • information that you provide to us for the purpose of registering with us
  • information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters
  • any other information that you choose to send to us;

We use cookies on this website. A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may send a cookie which may be stored by your browser on your computer’s hard drive. We may use the information we obtain from the cookie in the administration of this website to improve the website’s usability. We may also use that information to recognise your computer when you visit our website, and to personalise our website for you.

Most browsers allow you to refuse to accept cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. This will, however, have a negative impact upon the usability of this and many other websites.

2. Using your personal data

Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use your personal information to:

  • analyse and report on confidential survey research
  • administer the website
  • improve your browsing experience by personalising the website;
  • enable your use of the services available on the website;
  • send you email notifications which you have specifically requested;
  • administer any free prize draws you chose to participate in;
  • deal with enquiries and complaints made by or about you relating to the website;

We will not without your express consent provide your personal information to any third parties.

3. Other disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:

  • to the extent that we are required to do so by law;
  • in connection with any legal proceedings or prospective legal proceedings;
  • in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and

Except as provided in this privacy policy, we will not provide your information to third parties.

4. Security of your personal data

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data in transit over the internet.

Any personal data collected will be held securely on ARP Research’s servers. Data is accessible only to ARP Research for the purposes of survey research and website administration. For security, personal data cannot be retrieved by survey respondents once submitted.

5. Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

6. Third party websites

This website may contain links to other websites. We are not responsible for the privacy policies or practices of third party websites.

7. Updating information

Please let us know if the personal information which we hold about you needs to be corrected, updated or removed.

8. Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email at:
support@arp-research.co.uk
or by post to:
ARP Research Ltd, 1 Dickenson Court, Sheffield, S35 2ZS.

page updated
January 23rd 2012

Contact and details

(t) 0844 272 6004

Registered in England and Wales, No. 07342249

VAT No. 99661755

Data Protection No. Z2359061